jdb Privacy Policy

jdb-bet.cam (referred to in this document as "jdb", "we", or "the platform") is an online gaming and betting platform that provides services to Bangladeshi users. This privacy policy describes how we process your personal information through our website, mobile application, and related services.

This policy applies to all users of jdb-bet.cam's services. By registering on the platform or continuing to use its services, you are considered to have accepted the terms of this privacy policy. This policy should be read alongside our overall Terms and Conditions, as both documents together form the complete framework of the agreement between us and you.

In this document, "personal information" refers to any information that can directly or indirectly identify a person — such as name, mobile number, email address, financial transaction details, and device identification data.

jdb collects information from various sources. This information can be divided into three main categories:

2.1 Information You Provide Directly

Information you provide during registration, login, or when contacting us includes:

• Full name and date of birth
• Mobile number and email address
• Username and password
• Payment account details (bKash, Nagad, Rocket, Upay number or bank account details)
• Documents submitted for identity verification (if required)
• Information provided when contacting support

2.2 Automatically Collected Information

Information collected automatically while you use the platform:

• IP address and device identification data
• Browser type and operating system information
• Date, time, and duration of site visits
• The page from which you arrived at our site (referrer information)
• Gaming activity logs — which games were played, bet amounts, and results
• Transaction history — deposits, withdrawals, and bonus activity

2.3 Information Collected via Third Parties

In some cases we may also receive information from third parties, such as payment processors or fraud prevention service providers. This information is used solely for security purposes and account verification.

jdb uses your information only for the legitimate purposes listed below:

• Account management: Completing the registration process, ensuring login access, and maintaining account security.
• Service delivery: Running gaming and betting services, processing transactions, and applying bonuses.
• Identity verification: Confirming account ownership and preventing fraudulent activity.
• Customer support: Resolving your issues and answering your questions.
• Technical improvement: Enhancing platform performance and user experience.
• Legal compliance: Complying with applicable laws and regulations.
• Communication: Sending important service-related information and updates.

Your information is never sold to third parties for marketing purposes or used outside the purposes described in this policy.

jdb-bet.cam uses cookies and similar technical tools that are stored in your browser. These make your visits more convenient and ensure the platform functions properly.

4.1 Types of Cookies

• Essential cookies: Required to maintain login status and ensure security. Without these, the site's core functions cannot operate.
• Functional cookies: Remember your preferred language, theme, or other settings.
• Analytics cookies: Help improve service quality by reviewing platform usage. Data collected from these cookies is in aggregate form and does not directly identify individuals.

4.2 Cookie Management

You have the option to accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work correctly.

jdb may share your information with certain third parties under specific circumstances and on strict terms:

• Payment processors: The minimum necessary information is shared with the relevant provider to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers.
• Technical service providers: Companies that assist with server management, security testing, or fraud prevention receive only the information essential to their work.
• Game providers: Pragmatic Play, PG Soft, JILI, Evolution, and other studios may receive limited gaming activity data to ensure the technical operation of their games.
• Law enforcement agencies: Information may be provided to relevant authorities based on a court order or legal obligation.

Our agreements with these third parties include data protection terms. They may only use the information received for the designated purpose and may not share it with anyone else.

The security of your information is jdb's top priority. We keep your information secure by following industry-standard security practices.

6.1 Technical Security

• SSL (Secure Sockets Layer) encryption is used for all data transmission.
• Passwords are stored in encrypted form — even staff cannot view them directly.
• Sensitive data related to payment information is processed using specially secured methods.
• Firewalls and intrusion detection systems are active to prevent unauthorized access.

6.2 Retention Period

Your information will be retained for as long as your account is active. After account closure, relevant information may be retained for a specified period to meet legal obligations or resolve disputes. Once that period has passed, the information is securely deleted or anonymized.

6.3 Organizational Security

Staff who can access your information are bound by confidentiality obligations. Access to data is granted only to those employees who need it for their work.

You have the following rights over your personal information, which jdb respects:

• Right of access: You have the right to know what information we hold about you.
• Right to rectification: If there is an error in your information, you may request that it be corrected.
• Right to erasure: In certain circumstances you may request that your information be deleted, though legal obligations may mean this is not always fully possible.
• Right to restrict processing: In some cases you have the option to request that processing of your information be limited.
• Right to data portability: You may request your information in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to certain types of data processing.

To exercise these rights, please contact our support team. After receiving your request, we will review it and respond within a reasonable time.

jdb-bet.cam's services are for persons aged 21 or older only. We do not knowingly collect information from persons under the age of 21 or allow them to open accounts.

Age verification steps are included at the time of registration. If a user is found to be under 21, their account will be closed immediately and the related information will be deleted. Read our dedicated page on Responsible Gaming for more details, where information on age restrictions and addiction prevention is compiled.

jdb takes extra precautions to protect information related to financial transactions. When using Bangladeshi payment methods — bKash, Nagad, Rocket, Upay, and bank transfers — your payment credentials are not stored directly on jdb servers.

Transactions are processed through the relevant payment provider's own secure system. jdb stores only the transaction reference number, amount, and date — not the full account number or PIN.

The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳1,000. Withdrawal requests are typically processed within 10–45 minutes. This information is securely logged in our system and is used for dispute resolution when needed.

jdb may revise this privacy policy over time to keep pace with changes in the scope of its services and technology. For any significant changes, we will publish the new version on this page with an updated date and notify registered users by email or in-app notification.

Continuing to use the platform after changes means you accept the new policy. We recommend visiting this page regularly to stay informed about the latest version. For answers to common questions, see our FAQ section, where common queries about privacy and security are addressed.

If you have any questions about this privacy policy, wish to make a request regarding your information, or have a complaint, please contact us:

We will try to respond to your message as quickly as possible. After receiving a privacy-related request, our team will review the matter and take the necessary steps.